MARA connects to the tools you already run so your review and survey data flows into daily operations. There are two layers, and the order matters: connect your PMS first, then add a ticketing tool on top.
1. PMS Integrations
Connecting your PMS lets MARA sync guest profiles and reservation data, enrich your Inbox with room, rate and stay details, unlock room and rate level analytics, and power automated service tickets.
Full setup guide and setup videos: PMS Integrations.
Setup guide per system:
2. Ticketing Integrations
Once your PMS is connected, MARA can push its automated housekeeping and maintenance tickets straight into the tools your operational teams already use, so they do not need a MARA login.
Full setup guide and the list of supported systems: Ticketing Integrations.
Related reading: Automated Service Tickets and Connecting MARA to Flexkeeping.
Videos
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