You can add PMS Integrations in your MARA account settings.
Connecting your PMS allows MARA to sync guest profiles, reservation data, and operational information with your property.
Currently you can integrate MARA with Mews, Apaleo, and Ibelsa - more Integrations will follow soon.
Why you should connect your PMS:
PMS Integrations unlock three powerful capabilities:
1. Seamless, personalized guest experiences and data usage: Transform every returning guest check-in into a tailored experience. MARA enriches your PMS data with guest preferences gathered from reviews and surveys, allowing your team to anticipate needs effortlessly. Besides adding guest preferences to your PMS' guest profiles, we also display your guests' reservation data in your Inbox, so you have all information about their stay (e.g., room number, room category or duration of stay) when answering to reviews.
2. Room-level performance analytics: Gain deeper insights into your property with detailed room-level analysis. Identify which rooms or rates receive the best and worst ratings - and understand the reasons behind them. Check your Property Overview Screen or click on a topic in your Review Insights for property-level analytics.
3. Automated service tickets: MARA automatically generates maintenance and housekeeping tickets (e.g., "A/C broken in room 105"). These can be viewed in the Inbox and easily retrieved via our API and integrated directly into your existing ticketing system.
How to connect your PMS
Below you’ll find short videos on how to set up the integration for each PMS.
▶️ Video: How to connect MEWS
▶️ Video: How to connect Apaleo