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Is it possible to customize the brand voice and the style of replies generated by MARA?

How to adjust your Brand Voice and the tone of your replies

Updated over 3 weeks ago

Yes! You can activate the Brand Voice in your reply settings, which is a custom AI that is trained based on your previously published replies to match your style of writing.

If you have not replied in line with your ideal tone in the past or would like to make changes to the existing Brand Voice, you can inform MARA support - they can fine-tune your Brand Voice so that all automated responses reflect your desired style.

Simply specify guidelines or preferences for how you want to communicate in replies such as using “Hi” instead of “Hello,” or specific opening lines, sign-offs, or the overall writing style/tone.

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