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Reply Signature

You can add your personal signature in your Inbox reply settings.

Adding a signature

Watch this short video on how to add your signature in your reply settings:

Which signature is used in drafts vs. manual replies

When you generate a reply manually, your own personal signature is used.

For pre-generated drafts (created by an automation rule before you open the inbox), MARA uses the signature of the creator of the automation rule. If the rule creator does not have a signature for that property, MARA uses the signature of another user who does have one for that property.

For consistent, predictable drafts across a team, we recommend making sure the automation rule creator has a suitable signature set for each property.

Translation of the Signature

The signanture can be added in any language and MARA will translate it into the reply language if needed.

If there are parts of your signature that should never be translated (e.g., your job title should always be in English) you can do that by adding <notranslate>TEXT</notranslate> around the Text that should not be translated.

Example:

Best wishes

Paula Weber

<notranslate>Head of Customer Success</notranslate>

"Best wishes" will be translated if the reply is not in English, but "Head of Customer Success" will be used in English.


If you have special requests regarding your personal signature, contact us via our chat or email us at [email protected].

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